Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Xon. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address.
Account Information: Username, password, transaction history, account balance.
Payment Information: Credit/debit card details, bank account information, billing address.
Technical Data: IP address, browser type, device information, operating system, cookies, and usage data.
Verification Documents: Identification documents to comply with legal and regulatory requirements.

2. How We Use Your Information

We use your personal information to:

Provide and manage your account and our services.
Process transactions and payments securely.
Verify your identity and comply with legal obligations, including anti-money laundering and responsible gambling laws.
Communicate with you about your account, promotions, updates, and customer support.
Improve and personalize our website and services.
Monitor and prevent fraudulent or illegal activities.

3. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, such as payment processors and IT service providers.
Regulatory and law enforcement authorities as required by New Zealand law or to protect our rights.
Affiliated companies within the Casino Xon group.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

Access your personal information held by us.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information, subject to legal and regulatory requirements.
Withdraw consent where applicable.
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. We ensure that such transfers are protected by appropriate safeguards in compliance with applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Casino Xon Privacy Office, 123 Gaming Street, Auckland 1010, New Zealand

Phone: +64 9 123 4567

For more information on privacy rights in New Zealand, you may also visit the Office of the Privacy Commissioner.